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Friday, May 3, 2024 |
Boat Race   
Date: Sent Thursday, September 11, 2008
Category: None | Rating: 3.57/5 (415 votes)
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The Americans and the Japanese decided to engage in a competitive boat race. Both teams practiced hard and long to reach their peak performance. On
the big day they felt ready.
The Japanese won by a mile.
Afterward, the American team was discouraged by the loss. Morale sagged. Corporate management decided that the reason for the crushing defeat had to
be found, so a consulting firm was hired to investigate the problem and recommend corrective action.
The consultant's finding: The Japanese team had eight people rowing and one person steering; the American team had one person rowing and eight people
steering.
After a year of study and millions spent analyzing the problem, the consultants concluded that too many people were steering and not enough were
rowing on the American team. So as race day neared again the following year, the American team's management structure was completely reorganized. The
new structure: four steering managers, three area steering managers, and a new performance review system for the person rowing the boat to provide
work incentive.
The next year, the Japanese won by two miles. Humiliated, the American corporation laid off the rower for poor performance and gave the managers a
bonus for discovering the problem.
Received from Dennis Sunde.
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