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UPS claim Date: Sent Monday, June 29, 2015 Category: None

Rating: 3.98/5 (103 votes) Click a button to cast your vote

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I called UPS about an insurance claim I had filed on a package. I knew the automated voice response system wouldn't be able to handle this issue so I immediately said, "customer service."

It did a little beep-boop-bop computing noise, and then insisted that I first pick from its menu, none of which items bore any resemblance to insurance claims. I tried "track a package." It recited the status, followed by "Can I help you with anything else?" I said, more insistently, "customer service," at which it complained that that was the most recent shipping information.

Exasperated--but a bit curious--I said, "STUPID MACHINE," and after the little computing noise, it swiftly transferred me to customer service.

Received from DaMouse Tracks.